Astronomical Research Instruments LLC (“ARI”) knows that you care how information about you is used and shared and appreciates your trust that we will do so carefully and sensibly. ARI is committed to the security, availability, confidentiality, and processing integrity of all information collected. This privacy policy is applicable to all its online platforms, including its commercial website and e-commerce sites. As a result, by visiting any of our sites you are accepting the practices described in this Privacy Policy.

Overview and Information that is Gathered by ARI

The information ARI learns from customers is used to deliver our services, personalize, and continually improve the online experience of ARI customers. All information is gathered and stored in the US. Here are the types of information ARI gathers:

Information You Provide: ARI receives and stores any information you enter on ARI’s online platforms. For example, you provide information when you search for a product, place an order, provide information in your account or communicate with us by e-mail or otherwise. As a result of those actions, you might supply ARI with information such as your name, address, and phone number, credit card information, people (including addresses and phone numbers) to whom purchases have been shipped, people (including addresses and phone numbers) listed in your ARI shipping address book, or content of reviews and e-mails to us. Obviously, you can choose not to provide certain information. However, your decision not to provide information may limit your ability to take advantage of all available online features. ARI uses the information that you provide for purposes such as more efficiently and accurately responding to your requests, and customizing and/or improving our products.

Automatic Information: ARI receives and stores certain types of information whenever you interact with its online platforms. For example, like many websites, ARI uses “cookies” to store your login information. Other examples of information collected and analyzed include the Internet protocol (IP) address used to connect your computer to the Internet, login info, e-mail address, password, computer, and connection information such as browser type and version, operating system and platform, purchase history, the full Uniform Resource Locators (URL) clickstream to, through, and from our website, including date and time, cookie number, and products you viewed or searched for. If you have any other questions about our Privacy Policy, please e-mail us at privacy@ariscopes.com.

ARI does not link IP addresses to personally identifiable information on its website; however, we reserve the right to link IP addresses and other information supplied by the Internet Service Provider (ISP) to personally identifiable information in order to protect the integrity of our system and for security purposes.

The Internet is a global environment. By using this site and sending information to us electronically, you consent to trans-border and international transmission of any data that you may choose to supply us. Information transmissions to this site and emails sent to us may not be secure. Given the inherent operation and nature of the Internet, all Internet transmissions are done at the user’s own risk.

E-mail Communications: If you do not want to receive e-mail or other mail from us, please unsubscribe by contacting us at privacy@ariscopes.com.

Cookies

Cookies are small text files that a website transfers to your computer’s browser. Cookies are used by ARI to measure traffic patterns, personalize content, and control security. The cookies we use supply non-personally identifiable information, but they may identify your computer, browser and Internet specifications.

Sharing of Information

ARI is committed to maintaining a healthy relationship with our customers and values the information provided on its online platforms. ARI occasionally engages with other companies to provide services on our behalf. Examples include distributors, partners, or vendors who provide hosting, technical support, marketing, or payment processing. Personal information may be shared with these companies; however, we will only share your information to accomplish the purposes for which it was collected. These third parties are contractually required to maintain the confidentiality of your information and are contractually prohibited from using that information for any purpose not defined in the contract. ARI will never share, sell, or rent your personal information to third parties for promotional use.

ARI may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect the property and rights of ARI or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.

ARI may also be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Security of Information

ARI is very concerned about safeguarding the confidentiality of your information. We use a variety of industry-standard administrative, physical, and security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

All payment transactions are processed through a gateway provider and credit card information is not stored or processed on our servers.

Access to Information

ARI gives you access to the following information about you for the limited purpose of viewing and, in certain cases, updating that information. This list may change as the ARI online platforms evolve.

Your Account 

Your Shopping Cart 

Your Recent Purchases 

An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct their query to privacy@ariscopes.com. If requested to remove data, we will respond within a reasonable timeframe.

As discussed above, you can always choose not to provide information. Please be advised, however, that certain information may be required in order to complete a product or fully utilize our services.

Children

ARI does not sell products for purchase by children. If you are under 18 years of age, you may use ARI’s online platforms only with involvement of a parent or guardian. ARI will not knowingly collect, maintain or use any personally identifiable information about anyone under 18 years of age.

Changes to Privacy Policy

ARI reserves the right to change the terms of this Privacy Policy from time to time by posting an updated Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes or updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@ariscopes.com.